Service Admin (m/f/d)

Protect what matters. 

Primion Technology is a global solution provider and market leader in Converged Security Solutions and Workforce Management. For more than 30 years, we have supported around 4,000 satisfied customers worldwide who rely on our certified solutions every day. From consulting and planning to development, installation, maintenance, and support, a team of over 470 dedicated experts works passionately to meet the highest standards. 

Are you looking to work in a modern environment with flat hierarchies and an open culture? Do you enjoy organising and coordinating, and always keep track of things in a varied field of work?

Then join our team and apply today for our office in Stetten am kalten Markt as Service Admin!

Your Responsibilities

• In cooperation with technicians, suppliers and subcontractors, you will plan and coordinate preventive and corrective maintenance work.

• You will coordinate service appointments with customers and technicians.

• In coordination with the purchasing department, you will ensure that technicians are always equipped with the necessary materials.

• You will create customer invoices, check supplier invoices and handle queries or complaints professionally.

• Beyond that, you will provide support for projects and quotations, assist with inventories and actively participate in internal coordination and process improvements.

• You will assist in the administration of service and maintenance contracts and keep contract data up to date in the ERP and ticket system.

Key Qualifications

• Completed vocational training in the commercial sector, e.g. as an industrial clerk (m/f/d) or office communications clerk (m/f/d)

• First professional experience, e.g. in customer service, contract administration, appointment coordination

• Very good communication skills in German and English, both written and spoken

• Good MS Office skills and, ideally, initial experience with ERP systems (e.g. Navision)

• Excellent customer service skills and a service-oriented mindset

• Ability to work self-directedly and as a team player

Your Benefits

What makes working with us great?

We take care of you while you take care of your business! We listen better and take a closer look. Our aim is to build long-term relationships based on mutual respect and trust.

That's why we offer you:

• Impact: Play an important role in the efficient functioning of systems that are used daily by thousands of users in a variety of companies.

• Innovation: Work on challenging and innovative projects to elevate our processes and culture to the most modern standards.

• Excellence: An environment that encourages continuous improvement and personal development.

• Growth: Responsible and diverse tasks in a growing medium-sized company.

• Collaboration: Become part of our agile, cross-functional and international team.

• A modern working environment: Flexible working hours and mobile working

• Security: Long-term prospects thanks to a permanent employment contract and 30 days' vacation

• Benefits: A company pension scheme and capital-forming benefits, as well as offers on occupational and company medical topics

Have we piqued your interest?

Then we look forward to receiving your application!

If you have any questions in advance, please call Anna Hallmeier on 07573 952 228.